The Irony of ChatGPT and Silicon Valley Bank

You really couldn’t dream up this sort of humor. Consider first the mania created by ChatGPT and generative AI. It is truly fascinating a big step forward for both technology enthusiasts and business people looking to understand and leverage data. The growth of generative AI – and other AI tools like SDRefinery – is a…

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Ohio Mutual Client Testimonial

John DeLucia and Nate Brown of Ohio Mutual describe their experience working with SDRefinery on the AMD claims processing engagement. John is the , Vice President of Claims, and Nate is the manager of Auto Material Damages claims.

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Ohio Mutual Engages SDRefinery AI to Drive Performance Improvement

smaller photo of Ohio Mutual Insurance Group logo

PLYMOUTH, MINNESOTA, May 10, 2022 –  Sentence Data Refinery, Inc. (“SDRefinery AI”), a company that uses proprietary technology to drive operational performance improvement for insurance businesses, is pleased to announce that Ohio Mutual Insurance Group, a Bucyrus, OH based property and casualty insurance company, has selected SDRefinery AI to power the refinement of claim note…

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What If The Problem Isn’t The System

Office Workers Looking at Holograms of Graphs

The Problem The insurance industry has a big problem. For 30+ years, I’ve been walking into insurance companies and finding the same problem: people focused on their IT systems rather than their customers. In fact, I could count on one hand the companies I’ve encountered that felt good about their systems and weren’t pinning their…

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