Posts by Rock Schindler
The Irony of ChatGPT and Silicon Valley Bank
You really couldn’t dream up this sort of humor. Consider first the mania created by ChatGPT and generative AI. It is truly fascinating a big step forward for both technology enthusiasts and business people looking to understand and leverage data. The growth of generative AI – and other AI tools like SDRefinery – is a…
Read MoreOhio Mutual Client Testimonial
John DeLucia and Nate Brown of Ohio Mutual describe their experience working with SDRefinery on the AMD claims processing engagement. John is the , Vice President of Claims, and Nate is the manager of Auto Material Damages claims.
Read MoreOhio Mutual Engages SDRefinery AI to Drive Performance Improvement
PLYMOUTH, MINNESOTA, May 10, 2022 – Sentence Data Refinery, Inc. (“SDRefinery AI”), a company that uses proprietary technology to drive operational performance improvement for insurance businesses, is pleased to announce that Ohio Mutual Insurance Group, a Bucyrus, OH based property and casualty insurance company, has selected SDRefinery AI to power the refinement of claim note…
Read MoreTop 3 Strategies for P&C Claim Organizations to Improve Performance Using Claim Notes
The narrative tells the story of the claim. From your perspective as a claims manager, it establishes your adjusters’ ability to capture and understand the details of the claim story. More importantly, it creates the opportunity to determine adjusters that are either well equipped or struggling to get the claim past a critical milestone.
Read MoreWhat If The Problem Isn’t The System
The Problem The insurance industry has a big problem. For 30+ years, I’ve been walking into insurance companies and finding the same problem: people focused on their IT systems rather than their customers. In fact, I could count on one hand the companies I’ve encountered that felt good about their systems and weren’t pinning their…
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