ACT AI Revolutionizes Property & Casualty Claims Leaders Drive for Operational Efficiency

PLYMOUTH, MINNESOTA, September 20, 2023 – SDRefinery AI, a trailblazing leader in operational metrics for the risk and insurance industry, proudly announces ACTAI (Applied Claims Technology AI), a groundbreaking technology designed to empower claims leadership with faster, better measures of key adjuster activities that directly impact claim outcomes and reduce expenses. Rock Schindler, Founder & CEO…
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The Irony of ChatGPT and Silicon Valley Bank

You really couldn’t dream up this sort of humor. Consider first the mania created by ChatGPT and generative AI. It is truly fascinating a big step forward for both technology enthusiasts and business people looking to understand and leverage data. The growth of generative AI – and other AI tools like SDRefinery – is a…
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Ohio Mutual Client Testimonial

John DeLucia and Nate Brown of Ohio Mutual describe their experience working with SDRefinery on the AMD claims processing engagement. John is the , Vice President of Claims, and Nate is the manager of Auto Material Damages claims.
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Starting From Scratch

By Luke Coelho, SDRefinery Summer Intern – 2022 As a data science major entering my senior year, I was excited to land an internship with a company where I could gain some practical experience with data. My excitement was both amplified and cautioned by the fact that I’d never heard of either sentence data or…
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Ohio Mutual Engages SDRefinery AI to Drive Performance Improvement

PLYMOUTH, MINNESOTA, May 10, 2022 –  Sentence Data Refinery, Inc. (“SDRefinery AIâ€), a company that uses proprietary technology to drive operational performance improvement for insurance businesses, is pleased to announce that Ohio Mutual Insurance Group, a Bucyrus, OH based property and casualty insurance company, has selected SDRefinery AI to power the refinement of claim note…
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Top 3 Strategies for P&C Claim Organizations to Improve Performance Using Claim Notes

The narrative tells the story of the claim. From your perspective as a claims manager, it establishes your adjusters’ ability to capture and understand the details of the claim story. More importantly, it creates the opportunity to determine adjusters that are either well equipped or struggling to get the claim past a critical milestone.
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“Can This Building Collapse?”

Not only did the horrific tragedy of the Surfside, FL condo collapse stir some fear, but perhaps more troubling is looking at historical data of structural failures.
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Is Your Company Missing a Big Opportunity?

An undisputed fact is that in the period from March, 2020 to present, business processes in almost every industry changed significantly. Whenever a business process changes, so do the associated risks. The changes in business processes emanating from the pandemic highlighted a fact that most every seasoned executive in the industry already knows: things are changing all of the time. The faster insurance companies learn to tap the wealth of knowledge in their sentence data, the faster they will identify the changes and understand the new universe of opportunities for operational improvement in underwriting and claims.
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Knowledge = Conversations

Conversations are the way in which knowledge is exchanged. Knowledge about what's happening to who, when, where, how and why. All of that knowledge is facts, circumstances and decisions that we call sentence data.
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Basic Explainer Video of SDRefinery AI – Oct, 2020

I invite you to watch the following animation video that uses insurance claims to demonstrate the inherent conflict between systems and sentence data. It is followed by an illustration of the opportunity to radically improve the speed and efficiency of managing risk and increasing operating margins.
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Accelerating Improvement in Insurers’ Operating Profits

At SDRefinery, we believe the profitability of insurance organizations is rooted in the decisions that underwriters, claim adjusters and other professionals make during their daily activities.
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What If The Problem Isn’t The System

The Problem The insurance industry has a big problem. For 30+ years, I’ve been walking into insurance companies and finding the same problem: people focused on their IT systems rather than their customers. In fact, I could count on one hand the companies I’ve encountered that felt good about their systems and weren’t pinning their…
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Founder & CEO, Rock J. Schindler talks with Nick Lamparelli, Coverager

In this video, Nick Lamparelli, Coverager, interviews SDRefinery AI Founder & CEO, Rock J. Schindler. The discussion covers the basics of tapping into the unstructured sentence data that is prevalent in the risk & insurance industry.
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SDRefinery AI Appoints David C. Cameron as Advisor

PLYMOUTH, MINNESOTA, March 18, 2020 – SDRefinery AI, a leading provider of artificial intelligence (AI) technology is pleased to announce the appointment of David C. Cameron as an Advisor. Mr. Cameron has an extensive, successful track record in the reinsurance industry most recently as an executive with Aon Benfield. In this role, he continually helped senior…
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SDRefinery AI Announces Its Selection as Finalist in the Zurich NA Innovation Championship

PLYMOUTH, MINNESOTA, January 23, 2020 – SDRefinery AI, a leading provider of artificial intelligence (AI) technology is pleased to announce that it has been selected as a finalist in the Zurich Innovation Championship 2020. As a finalist, SDRefinery AI will be participating in the North America Super Day where it will pitch its Sentence Data Refiningâ„¢…
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Executive’s Testimonial on Using ClaimMeasureWC™

In this video, insurance executive Barney Coelho describes the benefits of using ClaimMeasure Workers Comp.
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SDRefinery Al Rebrands and Announces Appointments

SDRefinery Rebrands to Reflect Evolving Business Model and Announces New Appointments PLYMOUTH, MINNESOTA, December 4, 2019 – SD Refinery, a leading provider of artificial intelligence (AI) technology is pleased to announce several updates attributed to continued growth and market movement. SD Refinery has rebranded as SDRefinery AI. This clearly reflects the focus of the company. The…
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IMT Selects SD Refinery for Sentence Data Processing Technology

PLYMOUTH, MINNESOTA, July 22, 2019 –  Sentence Data Refinery, Inc. (“SD Refineryâ€), a company that provides proprietary technology to read and interpret sentence data for businesses, is pleased to announce that IMT Insurance (“IMTâ€), a West Des Moines based personal and commercial auto insurance company, has selected SD Refinery to power the refinement of sentence…
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SD Refinery Announces Trademark for ClaimMeasure™

PLYMOUTH, MINNESOTA, July 19, 2019 –  Sentence Data Refinery, Inc. (“SD Refinery”), a company that provides proprietary technology to read and interpret sentence data for businesses, today announced that the US Patent and Trademark Office (“USPTOâ€) has issued a trademark for ClaimMeasureâ„¢, SD Refinery’s proprietary new tool for identifying and measuring critical events and activities in insurance…
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SD Refinery Appoints Judith Haddad as Chief Information Officer

PLYMOUTH, MINNESOTA, July 9, 2019 –  Sentence Data Refinery, Inc. (“SD Refinery”), a company that provides proprietary technology to read and interpret sentence data for businesses, today announced that Judith Haddad has been named its Chief Information Officer (CIO). In her new role, Ms. Haddad will be responsible for the technology roadmap and vision to further enhance…
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What is Sentence Data

UPDATE: In a practical sense, we think of ‘sentence data’ as “orginal content documentation of facts, circumstances and decisions”. It is found in notes, narratives, reports, emails and so forth. Wherever people are creating written documentation, sentence data is being created. ORIGNAL: Business sentence data is a simple definition. We all know the meaning of…
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What is Context:

When people read business sentence data, they’re usually looking to identify and understand critical events and activities. More specifically and depending on their purpose, they’re generally distinguishing the context of events and activities. At SD Refinery, context is defined as events or activities that happened, did not happen or may happen. This is a critical…
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Identify and Extract in Context

When using technology to read and interpret sentence data, there are two critical techniques needed to identify and understand the context of events and activities. The first is marking every sentence with a unique ID. The second is tagging words and punctuation for grammar and semantics. Grammar tags simply represent the grammar of each word…
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ClaimMeasure WC

ClaimMeasure® Workers Comp is a new tool for efficient and effective and objective management of both workers comp claims and claim handlers. It uses a 100 point scoring system for claims and claim handlers making it easy to monitor the effect of critical claim activity. ClaimMeasure creates faster access to critical issues and opportunities, produces…
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Global Insurance Symposium Presentation:

The GIS (Global Insurance Symposium) was the consummation of the GIA program and represented an opportunity for SD Refinery to pitch its capabilities to an audience of over 800 insurance professionals. Click the link and view CEO & Founder, Rock J. Schindler, present SD Refinery’s business.
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SD Refinery Completes the 2019 Global Insurance Accelerator Program

PLYMOUTH, MN, April 24, 2019 – Sentence Data Refinery, Inc. (“SD Refinery”) is pleased to announce that it has completed the 100 day Global Insurance Accelerator (“GIA”) program in Des Moines, IA. The people making this program successful are too many to mention. However, the key constituents include both the numerous GIA mentors that contributed…
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The Sentence Data Refinery Selected to Global Insurance Accelerator

January 9, 2019. The Sentence Data Refinery Inc (“SD Refinery”) announced that it has been selected as a 2019 cohort of the Global Insurance Accelerator (GIA). “We are pleased to have been selected as a 2019 cohort for the GIA and excited about the opportunity that it represents for SD Refineryâ€, said Rock J. Schindler,…
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SD Refinery Welcomes Steven Lonergan

PLYMOUTH, MN, January 14, 2019 – Sentence Data Refinery, Inc. (“SD Refinery”) is pleased to announce the addition of industry veteran Steve Lonergan who has joined the executive team as Principal, Sales & Marketing. Rock Schindler, Chief Executive Officer, commented- I am very pleased that an executive with such a broad and diverse background chose…
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