Insurance Claims Leaders

Improve adjuster performance 30% using

Organizational Diagnostic Performance Measurement

IDENTIFIES OBJECTIVE FACTS ENABLES QUICK ACTION DRIVES IMPROVED RESULTS

Breakthrough

Insight

Imagine

Immediate Access to Key Operational Metrics

As a claim leader, the faster you can identify people or processes gone astray the quicker you can make the necessary changes. The insurance industry has never before experienced the consistent, objective measurement of actions and activities that is created by SDRefinery using ACT AI technology.

Smart AI Technology

Our technology uses your data - and only your data - to identify and measure events and activities.

Configured for You

Only you know what you do or don’t need. We configure our technology to your specific needs and nuances.

Proven Success

We bring proven capabilities with claim leaders like you that are driving improvement across their team

See the Trees from the Forest

Our Al reads any form of adjuster documentation and creates measures of performance.

Identify specific strengths for every adjuster. Isolate critical gaps for underperforming adjusters. Take quick action on process bottlenecks.

INPUT

Claim Rep Adjuster Documentation

OUTPUT

Information Tailored For Your Needs

Obective

Truth

Depth and Perspective

From big picture to detailed, personalized, individual metrics

From the highest level summary to the lowest level of granularity, our technology gives you a fully transparent path. This gives you complete assurance in both being able to validate all results but also in creating a repeatable methodology. This means you get consistent results from one person to the next AND from one period to the next period.

Choose from over 100 metrics that are relevant to your needs

• Time to quality contact

• Time to Investigations

• Days to First Damages Payment

• Time to Liability Determination

• Days from MMI to IME

• Late Contact Protocol

• Comparative Negligence

• 3 Point Contact

• Plan of Action

• Case Management

Our Client’s Perspective

“The granularity of SDRefinery AI’s technology and their ability to work with all of our claims notes were key factors in engaging SDRefinery AI. This is invaluable to our operations.”

Vice President R&D, Regional Multi-line Insurer

“SDRefinery AI has been great to work with and their technology and process is unique and innovative.The value of distilling unstructured sentence data to usable insights is obvious.”

Insurance Claim Executive, Leading Specialty Insurer

“Working with SDRefinery AI has been a great experience and I would recommend any manager who manages claims to be involved with them.”

Claims Manager, Regional Insurer

Results

Request a Demo

If you have any questions or would like a demonstration of SDRefinery AI capabilities, please send us a note.