New universe of opportunities

Conversations feed Knowledge

Knowledge feeds Sentence Data

Sentence Data DOES NOT feed Systems

Sentence data is incompatible with systems ... meaning all of the knowledge from conversations - captured as sentence data - is inaccessible.

Claim Adjusters

What is Sentence Data?

Sentence data is original content documentation of Facts, Circumstances and Decisions. For example, in risk & insurance this happens in agent/broker communications, underwriting, risk management, loss control and claims.

Sentence data is one form of Unstructured Data. Other forms include image, video and voice.

The nature of risk has never been more clearly defined than by the COVID-19 pandemic.

NOBODY could have predicted the significant level of change that occurred in most business processes.

Just as everything is changing, so is risk

Unfortunately, the main infrastructure used by insurance carriers and Managing General Agents - policy and claim admin systems - do not change very easily.

Furthermore, these systems provide no means to tap into the most important source of knowledge about the Events & Activities happening with risk right here, right now.

Agents, underwriters, risk managers, vendor and adjusters create written documentation, i.e. sentence data, that describe facts, circumstances and decisions regarding risk.

Watch this short video to see the inherent conflict between systems and sentence data:

SDRefinery gives executives almost instant access to the wealth of knowledge locked in their own company's unstructured sentence data.

Our Sentence Data Refining™ platform is a niche, stand-alone technology that works alongside of any company's policy or claim admin system.

Innovate, Accelerate and Improve

Bottom Line Results for Underwriting, Risk Management and Claims

Sentence Data Refining

Sentence Data Refining 2

Client Testimonials About our Products

"By distinguishing critical Events & Activities, SDRefinery AI's technology can quickly and efficiently find actionable information for both underwriting and claims."

Vice President R&D, Multi-line Insurer

"SDRefinery AI has been great to work with and their technology and process is unique and innovative. The value of distilling unstructured sentence data to usable insights is obvious."

Claim Executive, Leading Specialty Insurer

"The team was very impressed with your work and expertise. That is very high praise as they are not easily impressed."

CEO, A State Comp Fund

"SDRefinery AI's technology enabled me to spot a problem in less than 2 minutes that otherwise would have taken me several days or weeks to identify."

Claims Executive, International Reinsurer

"With little direction from us, the quality of results from SDRefinery AI exceeded our expectations."

Data Scientist, Regional Insurer


Estimated amount of sentence data added daily


Estimated annual growth rate in sentence data


Average words per minute read by an adult person

Rapid growth of email, text, social media and Millennials joining the workforce is a paradigm shift

Vast growth of unstructured sentence data is overwhelming for people and systems to handle

Manually sampling and reading sentence data is increasing impractical and ineffective

We use a revolutionary approach to capturing Events & Activities from the notes and narrative created every day by professionals across your business.

For Insurance Carriers

We capture Events & Activities from underwriting, risk services and claim adjuster notes and narratives. This creates a new universe of opportunities to measure and manage risk and the people handling it.


Exposure and Underwriter Management

We give you unprecedented access to quickly and efficiently identify aggregations of risk, situations falling outside of the company underwriting policy as well as revenue opportunities from uncovered exposures. 

This increases your revenue, drives down expenses and improves operating margins while increasing customer satisfaction.


Adjuster and Claims Management

With speed and efficiency, we'll measure for you where claims and adjusters Events & Activities have gone astray or allow you to monitor improvements and measure change in performance. Weekly, bi-weekly or monthly flash reports and scorecards enable you to take timely corrective actions.

This drives down claims costs and adjuster expenses and improves operating margins.


Event & Activity Identification

Using our unmatched precision, speed and granularity, we'll identify targeted Events & Activities from the entire population of narrative sentence data that you're currently trying to sample, read manually or use machine learning to understand.

If you want the details, we'll give them to you. If you want us to summarize them into an end-user report, we got it covered.

Common Goal

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