Operational improvement in Risk & Insurance entities
Executives in the risk & insurance industry succeed by having faster, better access to what's happening, when, where, how and why with their customers.
One of the keys to understanding customers is understanding the interactions that claims and underwriting professionals are having with customers.
The interactions with customers are captured in the notes and narrative documentation. We call this documentation "Sentence Data".
Better outcomes, higher growth, and lower costs are created through refining sentence data documentation into milestones, measurements and metrics of critical operational activities.
From a Client's Perspective ...
What is Sentence Data?
Narrative documentation is what we call "Sentence Data" - original content documentation of facts, circumstances and decisions.
It is created every day in risk and insurance by insureds, agent/brokers, risk management, underwriters, and claim adjusters.
Sentence data is one type of Unstructured Data along with voice, image and video data.
The perpetual constraint of every insurance entity
You don't know what is going to happen tomorrow.
If you did, perfect systems could be created to provide you information needed to make fast, accurate decisions today and every day hereafter.
Because you can't, every insurance entity has no choice other than to code data into systems using codes based on historical data and guess about things that may happen tomorrow.
In the mean time, each day millions of critical facts, circumstances and decisions are documented in written narrative as sentence data but companies have no efficient means to harvest the information.
This creates deficient claim outcomes, bad underwriting results, and missed revenue opportunities.
Unlock a wealth of knowledge to decrease expenses, improve outcomes and increase revenue
SDRefinery AI gives executives almost instant access to the weatlh of knowledge locked in their own company's unstructured sentence data.
Our stand-alone, niche Sentence Data Refining technology is simple to use and easy to get started. It works alongside any company's policy or claim admin system.