Recent News

ACT AI Revolutionizes Property & Casualty Claims Leaders Drive for Operational Efficiency
Rock Schindler Rock Schindler

ACT AI Revolutionizes Property & Casualty Claims Leaders Drive for Operational Efficiency

PLYMOUTH, MINNESOTA, September 20, 2023 – SDRefinery AI, a trailblazing leader in operational metrics for the risk and insurance industry, proudly announces ACTAI (Applied Claims Technology AI), a groundbreaking technology designed to empower claims leadership with faster, better measures of key adjuster activities that directly impact claim outcomes and reduce expenses. Rock Schindler, Founder & CEO…

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The Irony of ChatGPT and Silicon Valley Bank</a>
Rock Schindler Rock Schindler

The Irony of ChatGPT and Silicon Valley Bank

You really couldn’t dream up this sort of humor. Consider first the mania created by ChatGPT and generative AI. It is truly fascinating a big step forward for both technology enthusiasts and business people looking to understand and leverage data. The growth of generative AI and other AI tools like SDRefinery – is a…

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3 Important Life Lessons
Rock Schindler Rock Schindler

3 Important Life Lessons

Be courageous and recognize scrapes, bruises, and scars are the fabric of success. Progress is only realized through action. Something never used will have neither scars nor success. Only through focused action will anything improve.

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Ohio Mutual Engages SDRefinery AI to Drive Performance Improvement
Rock Schindler Rock Schindler

Ohio Mutual Engages SDRefinery AI to Drive Performance Improvement

“By identifying and extracting critical events and activities from claim notes, SDRefinery AI’s technology can quickly and efficiently provide operational metrics we’ve never before been able to access,” said John DeLucia, Vice President, Claims for Ohio Mutual.

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Can This Building Collapse?
Rock Schindler Rock Schindler

Can This Building Collapse?

I remember being asked this question in 1991 when my guest family from Tanzania, Africa stepped out of the elevator on the 42nd floor of the Wells Fargo Center. Here for the International Special Olympics, I brought them to my KPMG Peat Marwick office to get an unmatched view of the Minneapolis-St.Paul skyline.

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3 Seeds of Innovation Found in Farming
Rock Schindler Rock Schindler

3 Seeds of Innovation Found in Farming

Problem Solving 101 is found on the farm. I learned to do things faster. I did things better. I learned to change. I learned to fail. I learned to solve problems.

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Is Your Company Missing a Big Opportunity?
Rock Schindler Rock Schindler

Is Your Company Missing a Big Opportunity?

For all of these changes in risks and processes, the insurance industry is sitting on a gold mine of knowledge but doing virtually nothing with it. Meanwhile, data giants Google and Amazon enter the business of insurance1 with confidence and swagger.

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Knowledge - Conversations
Rock Schindler Rock Schindler

Knowledge - Conversations

Today in the risk & insurance industry, hundreds of THOUSANDS of conversations will take place. Fortunately, each of those conversations represents the exchange of knowledge.

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What if the Problem Isn’t the System
Rock Schindler Rock Schindler

What if the Problem Isn’t the System

The simple process of insuring risk becomes complicated for many reasons but there is one simple explanation: risk is hard to quantify, difficult to price and arduous to adjudicate and settle. These attributes of risk are constant without regard to the splendor or grotesqueness of the system being used to administer the insurance covering it.

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Starting From Scratch
Rock Schindler Rock Schindler

Starting From Scratch

by Luke Coelho,

… From all these discussions, I really learned the importance of having business people that understand data and both the opportunities and limitations that go with data science.

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